Warranty Terms for Intex, Bestway, and Jilong Products
Nature of Products: All Intex, Bestway, and Jilong products are perishable by nature. These include portable swimming pools and hot water spas, predominantly crafted from PVC tarpaulin material.
**Product Expectancy under Standard Conditions**:
– Inflatable Pools : 1-2 years
– Metal Frame Pools : 2-3 years
– Steel Frame Pools : 3-4 years
– Ultra Frame Pool s: 5-8 years
For the longevity and optimal performance of the products, the following guidelines must be adhered to:
1. Keep away from sharp objects.
2. Fill pools up to a maximum of 90% capacity.
3. Avoid jumping or introducing sharp-edged objects inside.
4. Ensure no proximity to power wires or trees.
5. Avoid placing near habitats of animals with sharp teeth, including monkeys and rats.
6. Do not introduce scissors, knives, or any hazardous tools.
Disclaimer: As we cannot oversee the individual use or maintenance of the products, our assurance of the product’s life is based on our quality certification.
Warranty Scope: We extend a warranty solely for manufacturing defects. Any such defect must be reported to us within 24 hours of product delivery. Additionally, transit damage must be immediately reported upon receipt for us to facilitate a thorough investigation and, if applicable, a replacement.
Acceptance of Terms: By ordering any of the mentioned products, customers implicitly acknowledge and accept these terms and conditions.
Jurisdiction: In the event of any dispute, jurisdiction will rest exclusively in Bangalore.
By adhering to the guidelines and being cognizant of the product’s nature, customers can enjoy the optimal experience these pools are designed to provide.