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Meet The jumpking Team
These people work on making Jumpking better.
Jakub Swierczak
Customer Success Manager
Fighting problems of our customers with passion and commitment. His work motto is “If our customers are happy it means I’m doing a good job”. In his free time he’s improving his guitar skills and beginning his running adventure, hoping one day he will cross a marathon finish line.
Jan Pietruszka
Support Hero
Jan is an aspiring designer, carpenter, cook and a mechanic. A true renaissance man, he loves to spend his time making furniture, cooking delicious food and restoring old VW Beetles
Hania Biec
Support Hero
Hania is the gentle soul of our customer service. She spends her free time reading comic books with her cats. Occasionally, you can spot her at various cosplaying conventions. You need to have a good eye though, because her costumes are killer!
Grzegorz Wozniczko
Support Heroes Leader
Grzegorz is one of our Support Heroes. He makes sure our customers get fast and informative responses to their questions via chat and email. He’s a LARPer (that’s Live Action Role Playing), and one of the co-founders of the Liveform society that offers live role playing experiences. When not killing trolls in the nearby woods, he loves watching cheesy action movies from the 70s-80s era as well as all shark movies, including the Sharknado series, Ghost Shark, Sharktopus vs Whalewolf.
Krzysztof Kraus
Technical Hero
When not helping LiveChat customers over chat, Krzysztof snipes the occasional typos and proofreads new Knowledge Base articles. In his free time, Krzysztof doesn’t shy away from a good science fiction or fantasy books, always leaving the less exciting genres for later. Krzysztof also likes multiplayer games he can enjoy with his friends online, including CS-GO, League of Legends and Destiny.
Wojciech Guminski
Support Hero
A full-blown Support Hero helping anyone who needs help on our website. Wojtek has the responsible task of making sure every customer is satisfied. A self-made scholar dabbling in history, sociology and behavioral psychology. When not thinking why people are acting they way they are, Wojtek likes to spend his evenings reading fantasy books and watching movies.
Karolina Baczkowska
Customer Success Manager
When asked for 3 best things in the world, Karolina always answers: sleeping, food and pandas. Don’t be fooled though – she’s an extrovert with huge love for social meetings and music festivals, who can never stay for too long in one place. Before starting her career, she had been working as a waitress. Serving clients never left her heart though, as here in LiveChat she’s also devoted to increasing customers’ satisfaction.
Malwina Klimczak
Office Manager
Privately, Malwina is Baloo’s – her dream Shih Tzu dog – mommy. After hours, she is a wannabe beautician: care treatments are her hobby. When summer comes around, she spends her free time rollerblading or riding a bike. When there’s snow outside, she loves painting, getting on with her DIY projects, and drinking hot cocoa. Multitasking is her superpower.
Martyna Gajewska
Customer Success Manager
Martyna is one of our dedicated Customer Success Managers, ready to help anyone and anytime. She’s an adrenaline junky. You can usually find her doing all kinds of thrilling activities like snowboarding, cart-racing or performing cooking experiments in the kitchen. Martyna’s also a crossfitter with a special place in her heart for heavy weights. She’s a dog person and a huge fan of bulldogs.
Marcin Borowski
Customer Success Manager
When not helping our customers, Marcin is fighting villains and saving damsels in distress during LARP (live action role playing) sessions. He’s a zealot when it comes to fantasy genre. Marcin is in charge of a LARP association
Anika Szeliga
Support Hero
At work, Anika tries her best to support and help our customers. After hours, she is a cat lover, gamer girl (she’s a huge fan of the Dark Souls series), artist and a teacher. In love with literature, cleanliness, her cats named Porthos and Aramis, and LARPs where she plays her 8-choir Renaissance lute.
Kamil Michulka
Support Hero
Kamil is one of our Support Heroes specializing in delighting our customers. He’s also an expert on finding smooth paths to solutions to customer problems. When he’s off duty he uses the same path-finding ability during his skate free-rides through and between urban obstacles. He likes to take life easy and chill out listening to reggae music, live whenever possible.
Kasia Kehl
Support Hero
Kasia is one of our support heroes. There are two things she really loves (besides helping customers) LARPs, which are live action role playing sessions, and horseback riding. Since both these things take up a lot of time and preparation, Kasia is often forced to choose one over the other when planning her activities for each week.
Maciej Kosnik
Support Hero
Maciej is a part of our Support Heroes team, always ready to give them a helping hand. After hours, he creates the magical LARP (Live Action Role Playing) worlds for his players. He’s really passionate about both traditional and experimental food and craft beer he creates in his own brewery, better known as his kitchen. In his spare time, he catches and breeds Water-type Pokémons.
Aleksandra Gurdak
Customer Success Manager
When Aleksandra is not helping Support Heroes to save the online world from bad experience, she recharges by reading and dreaming. When she grows up, she plans to become a princess and design her own castle. Since she has an architecture degree, the castle will surely be stunning!
Pawel Lapinski
Support Hero
Rather quiet, easy-going human being, doing his best to support our customers with politeness and a friendly approach. Loves to spend his free time wandering in the wilderness and contemplating the meaning of life on the summits in remote mountains.
Daria Zwierz
Online Community Specialist
Daria loves interacting with online communities and answering questions concerning chats and bots. She is a former English teacher and sharing knowledge is in her blood. After work, she enjoys taking pictures of industrial cities and using Zenit lenses while doing that. And from time to time, she plays some Indie Folk melodies on her best-loved ukulele.
Lukasz Ososinski
Support Hero
As a part of the Support Heroes team, Lukasz always tries his best to pass on his knowledge about LiveChat to the customers. In his free time, he is interested in a variety of activities such as traveling, swimming, yachting, and going outside to camp with his friends, but there are 3 things that Lukasz loves: history, LARPs, and board games. When he was younger, he was even thinking of making his own board game about the history of Poland.
Luiza Jurczyk
Content Writer
Luiza translates the geek jargon of R&D team to a human language. At work, she combines her passion for journalism, AI, and programming while after hours she turns on the plane mode and travels. She is fueled by Italian food, dog’s love, and music and also so loves to play the guitar.
Ziemowit Banaszek
Support Hero
Ziemowit is a part of our Support team and makes sure that no customer question goes unanswered. He’s a very complicated man. On the one hand, he’s a sybarite who likes to indulge in good food, music, movies, books and alcohol. On the other, he’s a masochist that likes to lose time and time again while playing the menacing Dark Souls series. He’s also a father of four, which I guess falls somewhere in the middle.
Patrycja Bilinska
Customer Success Manager
At the age of 7, Patrycja started her music adventure just to find out, many years later, that media and social communication are what really turns her on. She has become so psyched over new media and technology that she made it her number one hobby, with a goal of becoming Patrycja Bilinska, Ph.D. Currently
Michal Sypko
Technical Hero
Impossible? Michal believes in six impossible things before breakfast! As a former game designer, he tries to solve any problem with creativity to find the best solution. At odd times he becomes a full nerd and starts a coding marathon, which usually results in new LiveChat integration or internal tool. In his spare time, Michal is an active member of Dziobak Larp Studio, where he is a Technician Guru for various extraordinary experiences. He loves music (both listening and producing), and music loves him.
Agnieszka Jaskiewicz
Social Media Ninja
Agnieszka takes care of our social media channels and makes sure that our followers receive a healthy dose of interesting stuff every day. She spends way more time talking to people online than she does with us in the office. When we do manage to talk to her, it’s always about amazingly cheap travel deals, the new hot kale diet and the occasional dry joke (so, so dry). Even though this may sound like a strange combination of topics, she probably has us all figured out since she majored in psychology.
Wojciech Peterman
Full-Stack Developer
Wojtek is responsible for the technical part of the LiveChat Partner Program. He’s a very goal-focused person who loves to spend his free time on traveling and meeting new people while he’s at it. His attitude to work and spending free time can be pretty well summed up with his favorite motto: “Real life begins at the end of your comfort zone.”
Agnieszka Drobot
Accountant
Agnieszka is our dedicated special tasks agent. She makes sure that we don’t forget to eat and helps us to put 100% of our time into preparing the best live chat out there. On one hand Agnieszka is an avid climber. She loves spending her free time scaling steep rock walls along Via ferratas. On the other hand, she likes sailing and is an certified inland skipper. Between her climbing and sailing adventures, she likes to work on DIY projects like rejuvenating old furniture.
Pawel Halas
Partner Program Manager
Pawel is responsible for finding places where people talk about LiveChat and participate in those conversations to spread our brand even further. As a typical NBA fan living in Europe, Pawel goes to sleep really late and is barely conscious in the morning. That’s why a cup of joe is the first thing he thinks about when he comes to the office in the morning. You can usually find him with his headphones on, listening to some weird stuff or, to his all time favorites, the Beastie Boys.
Karolina Urbanska
Customer Success Manager
With so many product development ideas flying around, Karolina is the person who makes sure that all of them end up serving our customers. As a Product Manager, she researches new features, makes sure they get to our customers ASAP and then checks how big of an impact they make. As an avid cyclist, Karolina likes to spend her free time on a bike, going up and down the hills and enjoying the scenery.
Matylda Chmielewska
Content Writer
Matylda writes blog posts, social media updates, and newsletter and onboarding copy for the LiveChat Partner Program. She starts her day with a freshly-brewed drip coffee and ends it with a visit to a local art gallery, long run, listening to podcasts, or daydreaming about owning a doggo. She’s passionate about data-driven marketing and never misses a chance to learn something new.
Mateusz Cichon
System Administrator
Music makes people more passionate about other things in their lives. Researchers found that listening to 10 of your favorite songs before work improves productivity, creativity, and makes you more open-minded. Mateusz uses this technique to enhance his performance. Besides music, his favorite discipline is cloud computing. He puts all his effort into making all LiveChat’s cloud services run smoothly.
Justyna Polaczyk
Content Writer
Justyna is a rebellious spirit that will either knock you out with her writing or with her fist. When not working, Justyna practices her roller derby skills under the name of ‘Bad Devil’. She’s also a part of the first polish national team that played part in Roller Derby World Cup. Yikes!
